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Nairobi

Online shopping in Nairobi

Groceries, fresh food, phones and home essentials from shops in your city. Pay on delivery or by mobile money.

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Shops in Nairobi

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Three taps and it is on its way

  1. Choose
    Browse real shops and fresh stock near you.
  2. Order
    Tell us where to deliver, or pick it up yourself.
  3. Pay at the door
    Cash on delivery, or mobile money.

Questions

Where does InstaSoko deliver?

Across Nairobi, from shops in the city. The delivery fee depends on the distance and is shown before you confirm. You can also pick your order up at the shop.

How do I pay?

Pay the rider in cash when your order arrives, or pay by mobile money where it is offered: send the amount shown to the number shown and enter the transaction code.

Is there a minimum order?

Deliveries start from KSh 500 of goods, so a rider’s trip is worth it. Orders you pick up yourself have no minimum.

How fast is delivery?

The shop confirms your order, then a rider brings it, usually the same day. You can follow every step in your orders.

What if something is missing or wrong?

Tell us on WhatsApp within 24 hours of delivery and we will put it right with a replacement or a refund.

Can I buy in bulk?

Yes. Many products cost less per piece when you buy more: the product page shows the retailer and wholesaler prices.

Do you run a shop?

Sell on InstaSoko and reach buyers across your city. Our riders deliver, and you are paid by mobile money.

Start selling
InstaSoko